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Privacy Policy

Personal Information We Collect

We collect personal information about you in a variety of contexts, as described below.

Personal information you provide to us through the Service

When you use the Service, you may be asked to provide personal information to us, such as when you register an account, make a purchase, sign-up for our marketing materials , participate in a promotion, respond to our surveys, or contact support. The categories of personal information we collect include:

  • Contact identifiers, such as your first and last name, email address, postal address, and phone number.

  • Characteristics or demographics, such as your age, date of birth, gender, and country.

  • Commercial or transaction data, such as records of products or services you purchased, obtained, or considered, including your order history and order details.

  • Account credentials, such as your password, password hints, and other information for authentication or account access.

  • Payment information, such as your payment instrument number (such as a credit or debit card number), expiration date, and security code as necessary to process your payments. This information is processed by our payment processors.

  • Communications, such as any content you provide when you contact us with questions, feedback, survey responses, or otherwise correspond with us.

  • User-generated content, such as any content you provide when you publicly post (including product reviews).

  • Contact identifiers for other individuals, such as first and last name, email address, and postal address about others for whom you purchase an item or gift.

Please do not provide any personal information that we do not request.

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Personal information from other sources.  

We also collect personal information about you from other sources. The categories of sources from which we collect personal information include:

  • Business partners, such as those engaged in joint marketing or promotional activities.

  • Data providers, such as data licensors of private and public databases.

  • Public sources, such as blogs, forums or where data is in the public domain.

  • Third party vendors and advertising partners.

  • Social media platforms with which you interact. For example, when you engage with our content on social media (such as through our brand page or direct message), we may collect personal information such as your contact identifiers and any comments you provide. We may also receive additional information from the social media platform that you have authorized the platform to disclose to us. If you publicly reference our Service on social media (such as by using a hashtag associated with us in a tweet or post), we may use your reference on or in connection with our Service.  

Personal information we infer.

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Sensitive personal information.

To the extent any of categories of personal information we collect are sensitive categories of personal information under applicable law, we process such personal information only for the limited purposes permitted by applicable law. We do not sell or use sensitive categories of personal information for purposes of targeted advertising or to make inferences.

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HOW WE USE YOUR PERSONAL INFORMATION

We collect and use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

Service delivery. We use your personal information to:

  • Provide and operate the Service, such as to enable you to make purchases of clothing and accessories that we have listed on the Service;

  • establish and maintain your account on the Service;

  • communicate with you about the Service, including by sending you announcements, updates, security alerts, and support and administrative messages;

  • provide customer support and maintenance for the Service; and

 

Direct marketing. We use your personal information to send you Designer Lockdown-related marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications.

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​Promotions. When you voluntarily enter a promotion, we use information as set out in the official rules that govern the promotion as well as for administrative purposes and as required by law. By entering a promotion, you agree to the official rules that govern that promotion, and that, except where prohibited by applicable law, we, the sponsor, and related entities may use your name, voice and/or likeness in advertising or marketing materials.

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​Advertising. We run ads through advertising platforms to display ads on our Service and other websites and services. As part of this process, we incorporate cookies and similar technologies to automatically collect personal information about you (including the device identifiers, device data, internet activity data and/or non-precise location data described above) over time across our Service and other non-affiliated sites and services or your interaction with our emails, and use that personal information to serve ads that we think may interest you. This process is known as “targeted advertising.”  We also use audience matching services (which is a type of targeted advertising) to reach people (or people similar to people) who have visited our Service or are identified in one or more of our databases (“Matched Ads”). This is done by us providing a list of hashed email addresses to a third party or incorporating a pixel from a third party into our own Service, and the third party matching common factors between our data and their data. For instance, we incorporate the Facebook pixel in our Service and may disclose your hashed email address to Facebook as part of our use of Facebook Custom Audiences.

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Recruitment. We use your personal information to make decisions about recruiting and in anticipation of a contract of employment.

For compliance, fraud prevention and safety. We use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) audit our internal processes for compliance with legal and contractual requirements; (c) enforce the terms and conditions that govern the Service; (d) comply with applicable laws, lawful requests, and legal processes, such as to respond to subpoenas or requests from government authorities; and (e) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity, including cyber-attacks and identity theft.

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At your direction or with your consent. We use personal information for additional purposes where you direct us to use it in a certain way. In some cases we may provide you notice of additional uses and specifically ask for your consent to collect, use or disclose your personal information.

Sometimes we aggregate or de-identify information so it is no longer considered personal information. We may use non-personal information for any purpose to the extent permitted by law.

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Affiliates. Our subsidiaries and affiliates, for purposes consistent with this Privacy Policy.

Service providers. Companies and individuals that process personal information in order to provide services on our behalf (such as order fulfillment, shipping, payment processing, customer support, hosting, analytics, email delivery, marketing, database management services, returns processing and risk and fraud mitigation). To the extent required by law, we contractually prohibit our service providers from retaining, using, or disclosing information about you for any purpose other than performing the services for us, although we may permit them to use non-personal information for any purpose to the extent permitted by law.

Third party vendors. Some of the third party vendors we work with independently control the purposes and means of processing your personal information. For example, certain analytics, security, and fraud prevention vendors.

Advertising partners. Third party agencies, ad networks, technology providers and other advertising partners receive personal information from us for advertising purposes, including targeted advertising. These persons may act as our service providers, or in certain contexts, independently control the purposes and means of processing your personal information.

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Business partners. These are business partners in connection with offering co-branded services, selling or distributing our products, or engaging in joint marketing or promotional activities.

The public. Other users of the Service and the public, when you disclose personal information for public use. For instance, you may be able review a product that you purchased, and we will display your name along with the content you submit. We do not control how other users or third parties use any personal information that you make available to them. Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.

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Professional advisors. Professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

Authorities and other recipients for security and enforcement. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate to comply with law or for the compliance, fraud prevention and safety purposes described above.

Business transferees. We may disclose some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution, transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets, or in the event of an insolvency, bankruptcy, or receivership.

Recipients at your direction or with your consent. We disclose personal information where you direct us to or with notice to you and your consent. Please note, we do not control the third party’s use of your personal information.

Sometimes we aggregate or de-identify information so it is no longer considered personal information. We may disclose non-personal information for any purpose to the extent permitted by law.

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YOUR PRIVACY CHOICES

We provide a variety of ways for you to exercise choice, as described below.

Region-specific rights.

Some regions provide additional rights by law, as described in our region-specific terms. This subsection details how you may exercise some of those rights to the extent they apply to you.

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  • Opt-out:  If you want the opt-out to apply to personal information we have about you in our systems, please also submit a request at info@designerlockdown.com​.

Communications

  • Email. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions located at the bottom of the email. You may continue to receive service-related and other non-marketing emails.Communications.

  • Accounts. If you have registered an account with us, you may review and update certain personal information in your account profile or delete your account in its entirety through your account settings.

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Controls for cookies and pixels.

  • Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for targeted advertising. To do this, follow the instructions in your browser settings. When you manage cookies, pixels associated with such cookies may also be impacted. Please note that cookie management only applies to our website. If you use multiple browsers, you will need to instruct each browser separately. If you delete or reset your cookies, you will need to reconfigure your settings. Your ability to limit cookies is subject to your browser settings and limitations. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

  • Preference signals. Your browser or extension may allow you to automatically transmit Do Not Track and other preference signals. Except as required by law, we do not respond to preference signals.

  • Using privacy plug-ins or browsers. You can block our websites from setting cookies used for targeted advertising by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.

  • Third party opt-out tools. Some of the third parties we work with offer their own opt-out features that let you opt-out of certain uses of personal information collected through their cookies and pixels. We are not responsible for the effectiveness of any third party opt-out tools.

  • Advertising industry opt-out tools. Some of the third parties we work with may participate in organizations or programs that provide choices to individuals regarding targeted advertising. To opt out of receiving targeted advertising from participating companies, please visit:

If you choose to opt-out of targeted advertisements through these links, you should no longer see targeted advertising from the selected participants on the browser or device from which you opted-out, but the opt-out does not mean that the participants will not process your information for targeted advertising purposes. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed. We are not responsible for the effectiveness of any third party opt-out tools.

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SECURITY PRACTICES

We employ organizational, technical and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

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RETENTION

We retain information for the length of time that is reasonably necessary for the purpose for which it was collected, and as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.

INTERNATIONAL DATA TRANSFERS

Designer LockDown is based in the United States and may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. Where required by applicable law, we will provide appropriate safeguards for data transfers, such as through the use of standard contractual clauses.

CHILDREN

The Service is not intended for use by children under 13 years of age, and we do not knowingly collect personal information (as that term is defined by the U.S. Children’s Privacy Protection Act, or “COPPA”) from children under age 13. If you are a parent or guardian and believe we have collected personal information from children, please contact us at info@designerlockdown.com. Please provide a brief explanation of your request. We will delete the personal information in accordance with COPPA.

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CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service. If required by law, we will also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via email or another manner through the Service. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Policy indicates your acceptance of the modified Privacy Policy.

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